Privacy Policy – Arid Plumbing Solutions

Effective Date: 14.09.2025

Arid Plumbing Solutions respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and store information when you visit our website aridps.com.au or use our services, in accordance with the Privacy Act 1988 (Cth).

We may collect personal information such as:

• Name, address, email and phone number
• Details of plumbing or gas services requested
• Payment and billing information
• Any other information you provide when contacting us

We also collect non-identifiable information automatically, such as your IP address, browser type and website usage data, to help improve our website experience.

We use personal information to:

• Provide plumbing, gas and related services
• Respond to inquiries, requests and bookings
• Process payments and issue invoices
• Send updates or information about our services (only if you consent)
• Improve our services and website functionality
• Comply with legal obligations

We will not sell or rent your personal information. We may share information with:

• Service providers or contractors engaged to assist with service delivery
• Legal or regulatory authorities where required by law
• Payment processors or banks to complete transactions

All third parties are required to handle your information securely and in accordance with Australian privacy laws.

We take reasonable steps to protect your information from misuse, loss or unauthorised access. Data is stored securely on password-protected systems.

You can request access to your personal information or request corrections by contacting us at:

Email: info@aridps.com.au

Phone: 08 7665 9929

We will respond promptly and take reasonable steps to correct any inaccuracies.

Our website may use cookies to improve your browsing experience. Cookies collect anonymous usage data to help us analyse website traffic and enhance functionality. You can manage cookies via your browser settings.

We will only send marketing communications if you have given consent. You can opt-out at any time by contacting us or using unsubscribe links in emails.

We may update this policy from time to time. The updated version will be posted on our website with the revised effective date.

If you have questions about this Privacy Policy or how we handle your information:

Arid Plumbing Solutions

ABN: 58651943565

License: PGE271120

Email: info@aridps.com.au

Phone: (08) 7665 9929

Website: aridps.com.au